TENI Information Services, Inc. Privacy
Policy
TENI Information Services, Inc. respects the privacy of
anyone who uses a our site (www.teniservices.com) and online applications.
TENI Information Services, Inc gathers important information from our
visitors and customers. We publish this Privacy Policy to communicate how we
gather and use information about you, how we protect it, and how you can
participate in its protection.
TENI Information Services, Inc provides its service to you subject to the TENI
Information Services, Inc Terms of Service and this Privacy Policy, which shall
be deemed part of the Terms of Service. We reserve the right to change this
Privacy Policy. If we change it, we will provide notification of the change at
least thirty (30) business days before the change takes effect and include
directions for how you can respond to the change.
Collected
Information
We require people who register to use a TENI Information Services, Inc online
applications (the "Services") to give us contact information.
Depending on the services chosen, we ask for contact and account information,
such as name, company name, address, phone number, e-mail address, password and
the number of users in the organization who will be using the Services, in
addition to financial and billing information, such as billing name, address
and credit card number. When you express interest in additional information,
when you register for the Services, or after you become a user, we may ask for
additional personal information, such as title, department name, fax number or
additional company information, such as annual revenues, number of employees or
industry. You can opt out of providing additional information by not entering
it when asked.
TENI Information Services, Inc does not distribute or share customer e-mail
addresses, except as noted in its Terms of Service, or as may be required by
law.
TENI Information Services, Inc uses the information we collect to set up the
Services for individuals and their organizations. We may also use the
information to contact customers and prospects to further discuss their
interest in our company, the Services we provide and ways we can improve them,
and to send information such as announcements of promotions and events
regarding our company or partners. We may also e-mail a customer newsletter and
updates about the Services or the company. You can opt out of receiving these
communications by replying to them at the time they are distributed or at any
time by e-mailing support@teniservices.com.
All financial and billing information that we collect through TENI
Information Services, Inc Web site and the Services is used solely to bill for
the Services. TENI Information Services, Inc does not use this billing
information for marketing or promotional purposes. Except as we explicitly
state at the time we request information, or as provided for in the TENI
Information Services, Inc Terms of Service, we do not disclose to any third
party the information provided.
TENI Information Services, Inc has referral relationships with third-party
companies and individuals ("Referral Partners") who refer their
customers to TENI Information Services, Inc. Customers who become paying users
of a TENI Information Services, Inc online application through a Referral
Partner are considered customers of both TENI Information Services, Inc and the
Referral Partner. TENI Information Services, Inc and a Referral Partner may
share customer contact as well as account, financial and billing information
with respect to their joint business relationship with the customer. The
sharing of this information allows TENI Information Services, Inc and the
Referral Partner to establish the identity of the shared customer and determine
referral fees owed. This sharing also allows Referral Partners to provide
consolidated billing services to the shared customer. Shared contact and
account, financial and billing information is governed by the TENI Information
Services, Inc Terms of Service. TENI Information Services, Inc does not share
your business data with Referral Partners.
TENI Information Services, Inc has integration relationships with
third-party companies and individuals ("Integration Partners"). These
relationships extend the functionality of the Services and the Integration
Partner application or service ("Integrated Service") by allowing the
Services and the Integrated Service to exchange customer data and to establish
linked business processes between the two. Customers who pay TENI Information
Services, Inc for use of the Services and use this Integrated Service are
considered customers of both TENI Information Services, Inc and the Integration
Partner. TENI Information Services, Inc and an Integration Partner may share
customer contact, account, financial and billing information, and business data
with respect to their integrated business relationship with the customer. The
sharing of this information allows TENI Information Services, Inc and the
Integration Partner to establish the identity of the shared customer and
determine referral fees owed. This sharing also allows the Integration Partner
to provide consolidated billing services to the shared customer and allows for
the enhanced functionality of the integrated service. Shared contact, account,
financial and billing information, and business data is governed by the TENI
Information Services, Inc Terms of Service.
TENI Information Services, Inc uses a third-party intermediary to manage
credit card processing. This intermediary is solely a link in the distribution
chain and is not permitted to store, retain, or use the information provided,
except for the sole purpose of credit card processing.
Other third parties, such as content providers, may provide information on a
TENI Information Services, Inc Web site, but they are not permitted to collect
any information, nor does TENI Information Services, Inc share any personally
identifiable user information with these parties.
TENI Information Services, Inc customers use TENI Information Services, Inc
online applications to host data and information TENI Information Services, Inc
will not review, share, distribute, print, or reference any such data except as
provided in the TENI Information Services, Inc Terms of Service, or as may be
required by law. We will view or access individual records only with your
permission (for example, to resolve a problem or support issue). Of course,
users of the Services are responsible for maintaining the confidentiality and
security of their user registration and passwords.
TENI Information Services, Inc may also collect certain information from
visitors to a TENI Information Services, Inc Web site and customers of the
Services, such as Internet addresses. This information is logged to help
diagnose technical problems and to administer the TENI Information Services,
Inc Web site and Services in order to constantly improve quality. We may also
track and analyze non-identifying and aggregate usage and volume statistical
information from visitors and customers and provide such information to third
parties.
Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used
to help us authenticate clients and provide timesaving shortcuts and
preferences. TENI Information Services, Inc uses a persistent encrypted cookie,
if the client requests, to save and retrieve individual authentication
information as well as other per-client device preferences. When a visitor
follows a link to the TENI Information Services, Inc Web site from an affiliate
or promotion, TENI Information Services, Inc stores information about that
affiliate or promotion in a session cookie. Acceptance of these cookies is
optional. TENI Information Services, Inc issues a mandatory session cookie to
each user of the Services only to record encrypted authentication information
for the duration of a specific session. If you reject this cookie, access to
and usage of the Services will be denied.
Third Party
Sites
The TENI Information Services, Inc Web site and online applications contain
links to other Web sites. TENI Information Services, Inc is not responsible for
the privacy practices or the content of these other Web sites. Customers and
visitors must check the policy statement of these others Web sites to
understand their policies. Customers and visitors who access a linked site may
be disclosing their private information. It is your responsibility to keep such
information private and confidential.
Security
TENI Information Services, Inc has security measures in place for the Services
to help protect against the loss, misuse and alteration of the data under TENI
Information Services, Inc control. When the Services are accessed using
Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher,
Secure Socket Layer (SSL) technology protects information using both server
authentication and data encryption to help ensure data is safe, secure and
available only to you. TENI Information Services, Inc also implements an
advanced security method based on dynamic data and encoded session identifications
and hosts the Services in a secure server environment using a firewall and
other advanced technology to prevent interference or access from outside
intruders. Finally, TENI Information Services, Inc requires unique user names
and passwords that must be entered each time a customer logs on. These
safeguards help prevent unauthorized access, maintain data accuracy and ensure
the appropriate use of data.
Opt-Out
Policy
TENI Information Services, Inc. offers you a means to choose how we may use
information you provided. If, at any time after registering for information or
ordering the Services, you change your mind about receiving information from us
or about sharing information with third parties, send us a request specifying
your new choice. Send your request to support@teniservices.com.
Correcting
and Updating Your Information
To update or change registration information, to update billing information, or
to discontinue the Services, log on to the Services at a TENI Information
Services, Inc Web site, click the
Questions regarding this Privacy Policy or the security practices of the Services should be directed to TENI Information Services, Inc. Security Administrator by e-mailing support@teniservices.com.
